Skip to content
Write review For Business
This week the number of CookUnity customer service requests is much higher than usual.

Contact CookUnity Customer Service

CookUnity Phone Numbers and Emails

Customer Service Number:

  • (347) 835-5020
    Text
Call customer service
Send Message

CookUnity Emails:

Customer Service
General Info
Is this your business?

How to Contact CookUnity?

Most Popular Number:

(347) 835-5020
Text
Total calls: 412 Issues resolved: 3 Last call: Mar 26, 2025
author avatar
PissedConsumer Reporter

CookUnity customer support phone number is (347) 835-5020. Customers can contact the support team at this number by sending a text message. Send a message to the customer care agents to learn more about available menus, get more details about how the company works, learn how to join the team as a chef, address inquiries with your order, resolve payment issues, and more.

If you don’t like to call you can address your inquiry via email. CookUnity email for general inquiries is info@cookunity.com. If you seek to get in touch with the support department, shoot a note at support@cookunity.com. Those who like messaging on social media more than emailing can contact the company on Facebook, X, LinkedIn, or Instagram. The links to the corporate social media accounts are listed at the bottom of the main CookUnity website page.

The company is headquartered in New York. CookUnity address for the main corporate office is 630 Flushing Ave 3rd floor, Brooklyn, New York 11206, United States. Besides its main location, the company has kitchens in Los Angeles, Austin, Chicago, Seattle, and Atlanta. To get CookUnity contact details for a certain location please follow the city name link at the bottom of the page on the company’s website.

CookUnity team is available 7 days a week from 7 am to 11 pm EST. Customers can contact the company through any support channel within these business hours. If you happen to contact the company outside its business hours, one of the support agents will get back to you the next business day. Please note that the usual CookUnity hours of operation can change during the holiday season.

At the moment, customers do not have an option of contacting the company via the CookUnity live chat. However, the support channels include text messaging, social media platforms, and email. The company strives to address all consumer inquiries in a timely manner, so you will get a response as soon as possible.

CookUnity Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • CookUnity Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call CookUnity is 3478355020. 13% of customers managed to speak with a real person.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 11 seconds.

  • Be prepared for the call as CookUnity may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

CookUnity Website:

CookUnity Help Center:

Corporate Office Address:

CookUnity
630 Flushing Ave 3rd floor
Brooklyn, New York 11206
United States

CookUnity Customer Service Reviews

1.7 / 5
Poor
LarryOlm
No Way To Contact
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Not good so far. Theres no way to contact CookUnity to talk to a real person.

Their app does not provide access to correcting problems or issues. They will stop delivery if youre payment needs to be changed.

Read full review
Michael R Okz
Your platform sucks.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

It sucks. There is no customer service.

They don't even have the decency to respond to my numerous requests for someone to get back to me. I'll never use them again.

Read full review
Mansfield Ogo
Customer service very poor, and do not address issues.
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Customer service extremely poor. There is no way to contact by phone, and chat service is poor.

Also, did not address concern through email. Food can be tasty, but did get sick after 1 meal. Also, had problems with delivery tracking working.

I anticipate problems with keeping food adequately cold when weather is hot. Will likely cancel service before weather hot, because if a problem, do not think I will be able to get a refund.

Read full review
Jennifer B Cgj
Terrible the end
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Placed an order, gave instructions on where to leave order. Instructions werent followed and ordered was completely misplaced.

I reached out to customer service and they never bothered to respond regarding the issue nor did I receive a refund. I had to dispute with my credit card company.

Read full review

How Good is CookUnity's Customer Service?

Jeaneen Svj
Jeaneen Svj
Feels Disappointed | Mar 24, 2025

Pissed Consumer.

Read full quote
Yardley Djb
Yardley Djb
Feels Disappointed | Mar 18, 2025

I call and get nothing but a busy signal. That tells me you don't want to talk to your customers. I know the line ISN'T busy.

Read full quote
Mccall Tcy
Mccall Tcy
Feels Disappointed | Mar 18, 2025

Food is good but has a short shelf life. Customer service is terrible. They never own any issues.

Read full quote
Michael R Okz
Michael R Okz
Feels Disappointed | Mar 16, 2025

Your customer service is a joke. Nobody ever reaches out to me other than me receiving useless e-mails from the pissedconsumer.com e-mail address. Not one of my complaints have been addressed. You should be ashamed of this website.

Read full quote
Annakate Lgt
Annakate Lgt
Feels Satisfied | Mar 05, 2025

I'm very happy with the customer service call I received! My problem was solved! My only complaint is that I could NOT call them directly!

Read full quote
Wanda C Sqp
Wanda C Sqp
Feels Disappointed | Feb 28, 2025

I need to speak to someone

Read full quote

Summary of CookUnity Customer Service Calls

412 TOTAL
CALLS
00:11 AVG CALL
DURATION
1% ISSUE
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Compare CookUnity Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about CookUnity? What happened? What can we help you with?
Submit review Don't show this popup